Attention Wash and Fold Customers
Attention Wash and Fold Customers:
In the near future, Super Suds will be changing over to a new software based Wash and Fold management system. With this new system there will be two different options for payment.
- Upfront Payment: You have the choice of either Cash or Credit. For same day service, we require payment upfront.
- Pay later: In this option we only accept credit cards. Your credit card information will be requested upfront; however, it will not be charged until your order is completed.
In both scenarios, your credit card information will be stored on our software’s payment gateway called Authorize.net . This is a very secure and reputable company that stores and processes credit card for thousands of merchants across the country and world. It will work in similar fashion as if you stored your credit card information on Amazon.com. For our pickup and delivery customers, we will be requesting credit card information as well and will discountinue usage of Freshbooks to manage your invoices. In phase two of the software release, you will be able to manage your credit card information online at Supersuds.com, but for now our customer service attendants will be responsible for managing the information for you. Once the information is entered, only the last 4 digits of the credit card will be visible for our staff.
If you have any questions or concerns about our new system that will be implemented shortly, please contact management at email@example.com.